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Enterprise Software Training Specialist - IR-Operations Administration

Job Number: 47727
Categories: Information Technology
Location: 5323 Harry Hines Blvd, Dallas, TX
Department: 101681 - IR-Operations Administration
Full/Part Time/PRN: Day Job
Regular/Temporary: Regular


This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information


Salary Negotiable

Experience and Education

Bachelor's degree in business administration, computer science, or other related field and five (5) years business systems and/or project experience with exposure to systems or project development and testing, installation, and training.

Job Duties

  • Provide Enterprise Software expertise and operational knowledge to help business process owners and project team members develop training materials using realistic examples.
  • Utilize expertise gained from previous Enterprise Software implementations and operational knowledge to determine required training materials for end users.
  • Develop and maintain training materials for a variety of delivery methods; classroom, auditorium or online (Oracle's User Productivity Kit - UPK preferred). Use Enterprise Software expertise and operational knowledge to evaluate and confirm integration and consistency of training materials across the Enterprise Software modules.
  • Facilitate decision making process required to successfully execute project plans and contribute to the creation of an accurate training plan and task list.
  • Assist with the creation of test scenarios/scripts, coordinate testing efforts, participates in testing of designed solution and verify/ validate results of conversion efforts and testing results.
  • Provide initial post implementation support to end users on production system. Assist with internal and external communications regarding training.
  • Conduct formal classroom and meeting room presentations. Conduct large auditorium style presentations for all levels of users as well as one on one training for senior management.
  • Keep abreast of current developments in information technology, and recommend new or revised classes, seminars and reference materials; make revisions as appropriate.
  • Function in a leadership role to the department, and provide guidance to management on assigned projects.
  • Create and maintain class schedules in computerized system.
  • Ensure classrooms and meeting rooms are appropriately set up for events.
  • Assist in designing reports or other tools to analyze existing training, and make recommendations for future training needs.

**Other Duties: Performs other duties as assigned.

UTSouthwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UTSouthwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.

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